I saw this on digg today, and as I began reading all of the comments on the digg article, I came to the same conclusion that many of the digg users did, and that is surprise that this company still exists.
For a company that began in 1995, they may have been off to a good start with their RealAudio compression, but their software package haunts my nightmares. They produced some of the hardest to remove bloatware on the market for their time.
I feel like one digg user described my feelings the best with his/her comment:
And, because it's RealNetworks, it will also install fifteen other programs that stay resident via a special rootkit, back up your registry to their servers, reassign all your file association to their software, and make you whisper "I am Real's bitch" into your microphone every time you start Windows.
This is how people still view RealNetworks years later. So I think it is important for software companies to not forget this lesson, because the users out there sure won't.